The minimum age to rent a car is 25 years old, if you are under this age and you are between 21 and 24 years old, you pay a penalty of $ 5.95 per day plus taxes. (We reserve the right to admit people under the age of 21). Example: I made a reservation, but I did not receive the confirmation email. You can contact us by email. reservas@nellyrac.com, we will assist you as soon as possible.

It is necessary at the beginning of the rental, to have on hand your credit card with sufficient funds for withholdings, driver's license and identity card. If you are using a foreign driver's license, you must present your passport. If you are using a credit card belonging to someone other than the driver, it is mandatory that the owner of the plastic is present.

Driving the car outside Dominican territory is prohibited.

It is essential to have a credit card to guarantee the rental, We need the credit card as a guarantee of payment, and you must be present at Nelly's office when picking up the car. We accept: Visa, Master Card, American Express and you must have these funds available for a hold and they will be released at the end of the rental. The retention amount depends on the reserved vehicle and the rental days. The client can end the lease by paying cash in Pesos (RD $), Euros (EUR) or US Dollars (USD $), or other options.

The amount varies according to the vehicle and the coverages. The amount of the guarantee is variable and will be between US $ 500.00 and $ 200 (refundable), a second deposit for the amount of the rent that will be the payment guarantee, If you use the coverage provided by your credit card, the amount refundable retain from US $ 2500.

Yes, additional charges apply.